Contact Us

Contact Us for All Your Needs

We’re here to help. Whether you have a question about fitment, delivery, returns, or your order, our team is happy to assist, just contact us.

Get in Touch

Use the contact form below and we’ll get back to you as soon as possible, usually within 1 working day.

Customer Support

Email: sales@parcelshelfdirect.co.uk

Phone: 01277 412 886

Business Hours:
Monday – Friday: 9:00am – 5:00pm
(Excluding UK public holidays)

We aim to respond to all enquiries promptly during business hours.

Fitment Help

Not sure which parcel shelf fits your vehicle?
Please include your vehicle make, model, year, and body type in your message so we can assist you quickly and accurately.

Order & Delivery Enquiries

If you’re contacting us about an existing order, please include your order number to help us locate your details faster.

For delivery times and return information, please visit our Delivery & Returns page.

Our Location

We are a UK-based business, supplying parcel shelves to customers across the United Kingdom.

(For security and logistics reasons, we do not offer in-person collections unless stated otherwise.)

Before You Contact Us

You may find a quick answer on our FAQs page.

Get in Touch

Contact Us if you have any questions or need support. Our dedicated team is here to help you 24/7. Whether you have feedback, inquiries, or need assistance with our services, we value your input. It’s essential to us that you feel supported, so don’t hesitate to reach out anytime. We commit to responding promptly to all messages to ensure you receive the information you need.

Different Ways to Reach Us

There are multiple ways to Contact Us, so you can choose the method that best suits you. You can reach us via email, phone, or our online contact form. Each method is designed for your convenience. Additionally, we also offer live chat support during business hours. This way, you can get immediate assistance, and thus, your issues can be resolved efficiently.

What to Expect When You Contact Us

When you Contact Us, you can expect friendly and efficient service. Our team is trained to listen attentively, so they can understand your needs. Moreover, we strive to offer you tailored solutions that align with your expectations. As a result, we ensure that your experience with us is positive and fulfilling. Therefore, don’t hesitate to get in touch; we’re always happy to help!